FAQ's
Frequently Asked Questions
I have a general question, How do I contact you guys?
Contact fadeddecade213@gmail.com for general questions, and questions about orders.
Can I get a refund? Can I exchange an item?
No, all sales are final. Please make sure you review your purchase carefully before submitting a payment.
I put an old or wrong address while I was checking out, is there any way you can update it with the right one?
If you wish to change it please email fadeddecade213@gmail.com immediately with your order number. We cannot reship orders once they are sent out.
I ordered the wrong size, can you exchange it for another size?
No, please make sure you look at your order CAREFULLY before checking out, we are not responsibile for your mistake.
I just received my order but I was sent the wrong size or order, can you exchange it?
Yes, if you received the wrong size please send it to the return address and email fadeddecade213@gmail.com with your Order # and email used to place the order. We will correct any mistake made on our behalf.
When do you guys restock the web store?
Restocks may or may not happen with certain items. Any notification of a restock will be posted on the instagram page.
I live outside the United States, how can I make an order?
International shipping is available at checkout, please contact us at fadeddecade213@gmail.com with any questions or issues.